How we manage your personal data
How we manage your personal data
The General Data Protection Regulation (GDPR) from May 2018, protects the rights of individuals by setting out certain rules as to what organisations can and cannot do with the information they hold about people. A key element of this is the requirement to process individuals’ data lawfully and fairly. GDPR sets out requirements for when and how each organisation can process data about you, which we must comply with by law. The principles of the GDPR state that personal information must be:
- Processed lawfully, fairly and in a transparent manner
- Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
- Accurate, kept up-to-date, with every reasonable step taken to ensure that inaccurate personal data is erased or rectified without delay.
- Kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
- Processed in a manner that ensures appropriate security for the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
Cambridge Supervision Training (CST) takes these directives seriously, subscribing to the GDPR requirements.
We ensure that we only record and use information that we need for legitimate purposes and that personal data is collected, handled, stored and shared only to the extent that is necessary and in a secure manner, in accordance with data protection legislation.
We undertake to be responsible for, and able to demonstrate compliance with, the above principles.
This document outlines what personal data we collect, how we use it and with whom we share it. It also includes guidance on your individual rights.
If we make any material changes, we will notify you via email or a notice on our website www.cambridgesupervisiontraining.org
How to Contact Us
Should you wish to discuss this privacy notice further, to request an electronic copy of the Cambridge Supervision Training Privacy Notice or Data Protection Policy or if you’d like to know more about how we process your personal information or have any questions, please contact firstname.lastname@example.org
Please let us know if you would like to opt out of our email marketing communications regarding Diploma courses or Continuing Professional Development (CPD) events or if you wish to request access to the personal information we hold about you.
Why we hold personal data about you
Whilst you are a tutor, administrator or participant on our courses, CST needs to collect, store, use and share certain data about you. We require this information for purposes relating to running the organisation, the courses and services.
How we use your data
By registering on the CST Diploma Course, or on CST CPD events you consent to CST collecting, storing, using and processing data about you for any purpose connected with your studies at CST. We will only use your data fairly and lawfully in accordance with our responsibilities under the General Data Protection Regulations.
Only members of staff who need to access relevant parts of your data will be authorised to do so. Information about you in electronic form will be subject to password and other appropriate and proportionate security restrictions, while paper files will be stored in secure areas.
The primary purposes we record, store and process information about course participants are:
- to administer registration for both Diploma and CPD registrants.
- for those on the Diploma training to offer support throughout your time with us from your application stage all way through to course completion. This includes processing study related queries, attendance to meetings and events, course work and finances, carrying out assessments, award and verify qualifications, enabling tutors to communicate with and support participants, and sharing key updates and opportunities regarding Supervision.
- to plan and organise courses and run CST in a way that supports all our courses and students
- to produce anonymised information including statistics for relevant external agencies such as the Adlerian Society and Institute for Individual Psychology (ASIIP).
- to manage complaints and provide participant support
CST records, stores and processes personal data in relation to academic and administrative staff. Your data might be used to facilitate operational activity or to ensure that the organisation perform to required standards.
CST holds and processes personal data about current and former management staff, visiting tutors, associates, external examiners and assessors.
What information we may hold about you
The information held by CST is that provided by you on initial contact, application and throughout your time with us which includes (but is not limited to):
- name and address
- date of birth
- contact details
- academic background and qualifications
- disability or medical information you have disclosed to us and any criminal conviction declaration
- bank details for payments
- course work and assessments
How we might share your information with others (our partners)
CST is sometimes required to share personal data with other organisations in order to provide services to CST participants. It will be with your consent, or where disclosure without your consent is required or permitted by law. Your information, should it be required to be shared, will be communicated in a secure manner and always in accordance with data protection legislation Also we would limit the information we share to the minimum necessary required. Below is a non-exhaustive list of the organisations and common circumstances in which we may need to disclose participant data.
- Professional and funding bodies and organisations to validate registration or funding applications.
- Statutory bodies and other individuals or organisations such external moderators, employers who might request a reference.
How long we keep your information
We do not retain your personal data for longer than is required in order to provide you with relevant information or services, unless you request us to do otherwise.
The General Data Protection Regulation gives you the rights outlined below:
- to obtain access to, and copies of, the personal data that we hold about you
- to require that we stop processing your personal data on your request
- to require that we do not send you marketing communications
- to require CST to make corrections to the personal data that we hold about you, if this is incorrect
- to require that we erase your personal data
- to require that we restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal)
- to receive from CST the personal data we hold about you, which you have provided to us, in a reasonable and intelligible format, including for the purpose of you transmitting that personal data to another data controller
- to object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights
Please note that the above rights are not absolute, and we may be entitled to refuse requests if they are not deemed reasonable or where exceptions apply. If you have given your consent and you wish to withdraw it, please contact CST using the contact details outlined in the introduction of this privacy statement. Please note that where our processing of your personal data relies on your consent and where you then withdraw that consent, we may not be able to provide all or some aspects of our services to you and/or it may affect the provision of those services.